Terms and Conditions

1.  Introduction
Welcome to Harbour Solace (“we,” “our,” “us”).  These terms and conditions govern the use of our online courses, Master Minds and Workshops, including but not limited to, dementia education, dementia care, and wellbeing courses.  By purchasing and participating in our courses, you agree to these terms and conditions.

2. Disclaimer – No Medical or Professional Advice
Our courses are designed for information and educational purposes only.  They are not a substitute for professional medical advice, diagnosis, or treatment. For any health related concerns, please consult a qualified health provider before making decisions based on course content.

·        Dementia care courses offer general guidance and support but should not replace medical or specialist advice.

·        Wellbeing courses are based on holistic practices intended for personal development and relaxation, not as medical treatment.

·        We do not guarantee specific outcomes from participating in our courses.

3. Course Access and Usage

·        Upon purchase you will receive access to the course materials for the duration specified on the course page.

·        Course materials are for personal use only and may not be shared, copied, distributed, or resold.

·        We resolve the right to revoke access if there is misuse of materials or breach of these terms and conditions.

4. Payments and Pricing

·        Course fees are displayed on our website and are subject to change any time.

·        Full payment is required before access to any course is granted.

·        Payments are processed securely through third party payment processors.

5. 30 Day Money Back Guarantee
We off a 30 day money back guarantee for all our online courses.  If you are unsatisfied with your purchase, you may request a refund within 30 days of purchase, subject to the following conditions:

·        Refund requests much be submitted in writing via [email protected]

·        Refunds will only be granted if less than 25% of the online course content has been completed.

·        Downloadable materials must not have been saved, copied, or shared.

·        Refunds will be processed within 14 days of approval.

6. Intellectual Property
All course materials, including videos, text, graphics, and downloadable contact, are the intellectual property of Harbour Solace and are protected by copyright laws.  You may not copy, distribute, modify, or use course materials for commercial purposes without written permission.

7. Limitation of Liability

·        WE are not liable for direct, indirect, incidental, or consequential damages arising from the use of our courses.

·        We do not guarantee particular results, improvements, or outcomes from course participation.

·        By using our courses, you acknowledge that they any actions taken based on the contract are at your own risk.

8. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on our website, and continued use of our courses after changes take effect constitutes acceptance of the updated Terms.

9. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at [email protected]